Itty Bitty Bundles
Policies, Terms & Conditions
Payment
We gladly accept Visa, Mastercard, American Express, Discover, Checks, Money Orders & PayPal.
Effective 9/17/07: PAYPAL ORDERS CAN ONLY BE SHIPPED TO THE ADDRESS LISTED ON YOUR PAYPAL ACCOUNT. Thank you.
Check and Money order payments must be received within 7 days from order date.
If paying with a money order, your order will be shipped upon receipt.
If paying by check, your order will be shipped upon clearing our bank within 5-10 business days.
Email
We provide the utmost privacy when it comes to our customers. Your email address is ONLY used to process your order. We DO NOT sell or provide ANYONE with your email address. We do contact you using your email address with any questions or problems that may arise with your current order. Please provide your correct email address for your best shopping experience.
Return Policy
**All Returns MUST be approved**
Effective 4/21/08
Please
review our Return Policy carefully. You may return items(s) for an exchange or in-store credit within 30 days from the date of purchase with the **exception of the items below. Please notify
us via email to obtain your RMA at ittybittybundles@gmail.com. Please note that any items returned that received free shipping will have our shipping charge
subtracted from your refund,
exchange or store credit with the minimum amount being $5.95. Shipping cost is non-refundable. Customer is responsible for all shipping costs. All sales are final after 30 days. PLEASE READ:
*
We only accept returns for items that are unworn, unwashed in ORIGINAL
condition with tags attached. Any return that does not meet this
requirement will be sent back to the customer.
* All Returns MUST BE APPROVED. Returns WILL NOT be accepted without a return authorization number.
* Please email us at ittybittybundles@gmail.com for a Return Merchandise Authorization number (RMA).
*
Return Authorization Number MUST be placed on OUTSIDE of package or the
item.
* All sales are final after 30 days from date of purchase.
**NON-RETURNABLE
* Discounted and sale items are FINAL SALE and are not returnable. Any items not purchased at full retail are considered sale items.
* Holiday items are final sale 1 week before the holiday.
* Special order items may be exchanged for a different size in same style.
* Items returned without approval will not be accepted.
* Items returned that are NOT in *original condition will be returned to customer at customer's expense.
*
Items received for a store credit or exchange after 30 days from date
of purchase will not be accepted.
Please be sure your return arrives in our store within 10 days from the date RMA was obtained.
PLEASE RETURN TO:
Itty Bitty Bundles
297 Nature Dr
Russellville, KY 42276
PLEASE RETURN ITEMS IN PLASTIC BAGS TO PROTECT AGAINST DAMAGE.
When
your return is received we will verify that the item(s)
are in original condition. If they are not, item(s) will be returned to
customer and no credit or exchange will be provided. If requesting an exchange, your
item(s) will be processed within two weeks and once shipping is paid for by
customer. If the exchange is needed soon, please let us know. If requesting a store credit, you will receive a
coupon code which will be sent to the email address on record. Coupon
codes must be used within the time stated in your email. Please note
that coupon codes do not pay for shipping.
Please
note that customer is responsible for all shipping unless we make an error. If so, our company will pay for
ACTUAL return shipping up to $4.60.
Any
refused shipments, unclaimed shipments, "return to sender" or "no such
number" shipments will be assessed a thirty-five percent restocking fee
minus our shipping cost that we paid.
Please be sure your item(s) is/are return in ORIGINAL condition. **Original condition
means items must not have been worn, damaged or laundered, and all
items must be returned with the original tags attached in original area
(not re-attached). All items in gift packaging, mesh bags or plastic
packaging are non-returnable if opened.
______________________________
All sales are final after 30 days of purchase date.
______________________________
Sale pricing is NOT retroactive.
Order Cancellation
Orders may be canceled before merchandise is processed for shipping with no service fee. Please contact us for the status of the order. Any refused shipments, unclaimed shipments or return to sender
shipments will be charged a restocking fee (see FEES above), plus the
the shipping fee that we paid will be deducted. The full amount of
shipping discounts, if applicable. The customer's
initial shipping charges are non refundable and customer is responsible
for return shipping if they wish to receive the package back. If
customer does not contact us within ten days of refused shipment,
unclaimed shipment or return to sender shipment, all merchandise will
be forfeited.
LOST OR STOLEN PACKAGES:
Please purchase insurance. Once your package leaves our store we are
not responsible for items being lost or stolen during the shipping
process. We highly recommend purchasing postal insurance for flat
rate of $2.20 which will be charged to your credit card separately.
Please add a note you would like to purchase insurance in the CUSTOMER
NOTES at checkout. Again, if insurance is not purchased, Itty Bitty
Bundles cannot be held liable for any lost or stolen packages.
Sales Tax: By law all orders shipped
to the State of Kentucky will be charged 6% sales tax.
PRIVACY POLICY
Itty Bitty Bundles Boutique (hereinafter referred as "Our Store") understands and respects the privacy of their customers. Our store will use your personal information to transact your order ONLY. We will NOT sell or otherwise transfer or share your information with any other party. When ordering certain non-personal information about visitors is recorded by our server. Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer, AOL), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor's Internet service provider (e.g., America Online, Earthlink). This information helps us to optimize our store for a particular visitor's computer. This information is also used to track the number of visitors to the site in an aggregate and non-personally identifiable form, and to save shopping cart information for a specified period of time.
In order to fulfill your requests or provide you with information that you request, it will be necessary at times to ask for certain personal information such as your name and address, telephone number or email address. We may use this information to contact you with questions or information about orders that you may place or to ship products to you. Our store holds this information in strict confidence.
Your Privacy is very important to our store. We are committed to ensuring your privacy and the security of your personal and transactional information. Information collected from you directly or indirectly is used ONLY to complete your purchase and improve your overall shopping experience. Our store does NOT sell or exchange names, or any other information about our customers with third parties. Please contact us by using our contact form with any other questions or concerns. Your credit card is processed through Authorize.net, a Secure internet Merchant. We are dedicated to providing a safe and reliable ecommerce web site. We have adopted very strict guidelines to protect your privacy and ensure the security of your transactions. Our store uses secure encryption to protect this information during transmission.
SAFE SHOPPING GUARANTEE
Our store has adopted the "Safe Shopping Guarantee" in order to demonstrate our strong commitment to your safe shopping.
Our Guarantee
We guarantee that every transaction you make at our store will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Our store. See Guarantee details below.
Safe Shopping Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any portion of this $50.00, our store will cover the liability for you, up to the full $50.00. Our store will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our store while using our secure server.
In the event of unauthorized use of your credit card, you must notifiy your credit card provider in accordance with its reporting rules and procedures.
How we make Shopping Safe
To ensure the security of your information, all transactions are Certified Secure and encrypted with the most advanced 256 bit encryption methods and transferred via SSL (Secure Sockets Layer) to AuthorizeNet.com for Credit Card processing. All your ordering information (including your name, mailing address and credit card number) is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.
Address Verification System
As an additional Security measure and to fight Credit Card fraud, our store uses an Address Verification System, to confirm the Billing Address of the Card Holder. Our store cannot process or ship your order without Address Verification.
Security Codes (CVV2 or CVC2)
As of April 1, 2004 we are not able to ship any credit card transactions without a Valid Security Code. This is the law and is required by the credit card companies, for all credit card transactions. If you have any questions regarding this requirement, please contact your credit card company to verify this information.
To protect your good credit and help prevent Credit Card Fraud, we now require the CVV2 Security Code on all credit card transactions. Since the card security code is a number listed on your credit card, but is not stored anywhere, the only way to know the correct number for your credit card is to physically have possession of the card itself.
When purchasing from Itty Bitty Bundles Boutique, all customers agree to the above policies, terms and conditions. Any legal matters will be brought forth in the State of Kentucky in the county of Logan. Itty Bitty Bundles reserves the right to change our prices and policies at any time.
| 
